Has your customer service department ever mishandled a call? Placed someone on hold for twenty or thirty minutes? Dealt with a customer without a pleasant voice? Or helpful personality? More research is showing that a quick method of losing a customer is to give customer service that is not entirely helpful. The agent may be…
Day: October 29, 2017
3 Ways to Improve Your HR Department to Increase Employee Relations
Does your company use HR platforms to offer the best benefits and programs to its employees? If various HR technology platforms haven?t been a priority at your company before, it?s time to look into these further. One of the keys to keeping happy and satisfied employees is by making sure your HR department is top…
