If you are running or managing a business, one of the things that needs to be right from the very beginning is your communication infrastructure. Communication is one of the most important facets of...
Any company can tell you that customer service — good customer service — is the key to success. However, one of the customer service areas that require more attention are telephone representatives. Almost 80%...
If you are a tradesman or other professional with a high volume of phone calls every day, you might want to consider a phone answer service to help you manage your business telephone. You...